Data Cube Systems texts the people we support from +1 (888) 408-2390. This policy explains what we send, how you agree to it, and how to stop it. It works alongside our Privacy Policy.

What we text

Support messages. These are about the IT support you or your company receives from us:

updates and questions about your support tickets, including replies from our technicians
appointment confirmations and reminders
password-reset links you request by texting RESET
notices about outages or maintenance that affect your systems

Marketing messages. We may later send occasional texts about our services, offers or events. We send these only to people who have separately agreed to receive marketing texts. Agreeing to support texts does not sign you up for marketing, and you never have to agree to marketing texts to buy anything from us.

How you agree to receive texts

You agree to support texts when you:

text us at +1 (888) 408-2390, for example to open a ticket or ask about one, or
give us your mobile number and ask us to contact you by text, whether by phone, by email, or through our client portal.

You agree to marketing texts only by a separate, clear opt-in that names marketing messages, for example a checkbox or a keyword we publish for that purpose. That opt-in will show this disclosure: Data Cube Systems marketing messages. Message frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to cancel. Consent is not a condition of purchase.

How often

Message frequency varies. Support texts depend on how many tickets and appointments you have with us. Message and data rates may apply, depending on your mobile plan.

How to stop texts

Reply STOP to any message from +1 (888) 408-2390. UNSUBSCRIBE, CANCEL, QUIT and END also work. You will get one confirmation text, and then we will stop texting that number.

Opting out of texts does not stop email updates about your tickets. Ask us if you want those changed too.

To start receiving texts again, reply START.

Help

Reply HELP for help, or contact us at (407) 857-9904 or info@datacubesystems.com.

Carriers are not liable for delayed or undelivered messages.

Your mobile number and privacy

We do not sell, rent or share your mobile number or your text-messaging consent with third parties or affiliates for their marketing or promotional purposes. We share it only with the service providers that deliver our messages and run our support systems, and only so that they can do that.

Text messages you send us become part of your support ticket record.

Changes to this policy

If we change this policy, we will post the new version on this page with its effective date. We will not start sending you a new kind of message, such as marketing texts, without the separate consent described above.

Contact us

Data Cube Systems · (407) 857-9904 · info@datacubesystems.com

SMS Messaging Policy