Can Data Cube Systems reset my password over the phone?

Last updated October 16, 2026 · Reviewed by James San Filippo

Yes. Data Cube Systems can reset a work password over the phone, but you usually don't need to wait for a technician. Self-service password reset is faster: go to polaris.datacubesystems.com/reset, or text RESET to +1 (888) 408-2390 for a link, and set a new password yourself.

Two ways to reset it yourself

  • On the web. Go to polaris.datacubesystems.com/reset to reset your work password: the one you use for email and Remote Desktop. The client portal sign-in page links there too.
  • By text. Text RESET to +1 (888) 408-2390 from the mobile number on your contact record, and you will get a reset link.

If you would rather talk to someone

Call (407) 857-9904. A technician can reset it after confirming who you are.

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